Transport Manager

Accelerate Personnel are currently recruiting for an exciting new job role for our client who are seeking a Transport Manager to join their team.

Responsibilities for this role will involve overseeing all transport operations to ensure the efficient and timely delivery of goods, while consistently delivering a high standard of customer service.

Key Responsibilities:

1. Vehicle Management & Equipment
• Coordinate and supervise daily vehicle inspections
• Plan and manage routine maintenance, servicing, and MOT schedules
• Respond to and resolve vehicle breakdowns and repair requirements
• Procure and maintain driver tools and operational equipment
• Manage fuel cards, vehicle tracking systems, and AdBlue stock levels
• Oversee regular vehicle cleaning and upkeep

2. Delivery & Transport Processes

• Analyse and monitor delivery costs to ensure efficiency
• Review and optimise delivery methods and operational processes

3. Team Leadership & People Management

• Lead and manage the delivery and logistics office teams
• Conduct regular one-to-one meetings and performance reviews
• Manage staff scheduling, holidays, and absences
• Deliver on-the-job training and monitor performance standards
• Ensure compliance checks are completed (e.g. DBS where required)
• Provide out-of-hours support for driver queries when necessary
• Recruit, on board, coach, and motivate team members
• Coordinate agency drivers and porters as required

4. Project Management (Large-Scale Deliveries)

• Plan and deliver end-to-end logistics for complex delivery and installation projects
• Prepare and brief delivery teams ahead of project execution
• Attend sites as required to oversee project initiation and delivery
• Act as the primary point of contact for subcontractors and clients
• Monitor project progress, resolve issues, and ensure adherence to timelines and budgets
• Conduct final quality checks to ensure successful completion
• Develop detailed project plans covering delivery and installation phases

5. Daily Delivery Operations

• Supervise drivers and monitor delivery routes in real time
• Maintain clear communication with drivers and customers regarding updates or issues
• Ensure customer expectations are consistently met or exceeded
• Manage budgets, timelines, and resource allocation effectively
• Identify operational risks and implement mitigation strategies
• Continuously improve delivery methods and processes

6. Customer Service & Issue Resolution

• Handle customer queries, issues, and complaints in a professional manner
• Troubleshoot and resolve transport-related challenges in a live operational environment

What Accelerate Personnel can offer:

• Company pension
• Employee discounts
• Discounted or free food
• On-site canteen
• Weekly Pay
• Flexible working hours

To apply, please contact Katie, Charley or Melanie at Accelerate Personnel or apply below.

Accelerate Personnel acting as an employment business

Rate of Pay

£40,000.00 – £45,000.00 per hour

Job ID – ND1109